Product Performance
CYP products offer unrivalled levels of performance and reliability. All of our products have been tested and approved for compatibility with all recognised manufacturers of TV displays and AV hardware. We are proud to say this is supported by a return rate of less than 0.5%.
Technical Support
From initial specification of projects through to industry leading after-sales support and training, CYP provide our partners with complete confidence in the AV solutions they deliver. Our full time UK based technical support team are available by phone or email from 9am-6pm, 5 days per week.
Research and Development
Over 90 R&D engineers work continuously on the development of new CYP products. With more than 30 new products scheduled for launch at ISE 2014, CYP is driving innovation within the heart of the AV market.
Logistics
CYP offer next day delivery throughout Europe for over 350 stocked products. Our network of 40 international distributors are supplied from our UK central warehouse. In 2013 we shipped over 7,500 orders that equated to over 50,000 product units.
Training
Industry leading trainers and interactive courses are available from CYP to help drive confidence of AV distribution and automation systems. Training is provided at our purpose built AV Academy in Shepperton and also at other locations throughout Europe.
Satisfaction Guarantee
We are passionately confident about the performance of our products. This is supported by the exclusive satisfaction guarantee* we provide to our installation partners. If a customer is not completely satisfied with the performance of any CYP product it can be returned to us without question.